Shipping Policy

Thank you for choosing Moneta Wallets for your wallet purchase. We strive to provide a seamless and reliable shipping experience to our customers. Please read our Shipping Policy to understand important details about shipping methods, delivery times, and associated charges.

  1. Order Processing Time
    • Upon receiving your order, we will process it within [insert number] business days. During peak periods, processing times may be slightly longer. We will notify you promptly if there are any delays or issues with processing your order.
  2. Shipping Methods and Delivery Times
    • We offer various shipping methods to accommodate your needs. The available options will be presented during the checkout process, and the estimated delivery times will be provided based on your location.
    • Please note that delivery times are approximate and may vary depending on factors beyond our control, such as weather conditions or carrier delays. We will make every effort to ensure your order arrives within the estimated timeframe.
  3. Shipping Charges
    • Shipping charges are determined based on the selected shipping method, destination, and the weight or dimensions of the package.
    • The shipping costs will be calculated and displayed during the checkout process, allowing you to review the charges before confirming your order.
  4. Order Tracking
    • Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can monitor the progress of your shipment on our website or through the designated carrier’s tracking system.
  5. International Shipping
    • We offer international shipping to select countries. However, please note that additional customs fees, duties, or taxes may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the total order cost or shipping fees.
    • We recommend consulting your local customs office for more information on potential fees or restrictions before placing an international order.
  6. Shipping Address
    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you need to update the shipping address after placing your order, please contact our customer support team as soon as possible.
  7. Shipping Restrictions
    • Some products may have specific shipping restrictions due to local regulations or carrier policies. If any items in your order are subject to such restrictions, we will notify you promptly and work towards finding a suitable solution.
  8. Lost or Damaged Packages
    • In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will initiate an investigation and work with the carrier to resolve the issue and ensure your satisfaction.
  9. Contact Us
    • If you have any questions or need assistance regarding our Shipping Policy, please contact our customer support team at [email protected]. We are here to help and provide you with a positive shopping experience.
Scroll to Top